Mobile Technology in Medicaid: Engaging Patients & Improving Access to Care

Time & Location

8:00 - 9:30 AM ET

Living in poverty can have serious health consequences. Lower-income Americans are at higher risk of developing chronic diseases, and providers report challenges ensuring compliance with treatment guidelines when their patients have limited resources. Yet a growing number of health care organizations are successfully using mobile technology to reach this population, reducing some of the hurdles imposed by lack of resources and engaging patients in their health. This webinar explored mobile health technology and its potential to improve care for Medicaid patients.

Speakers discussed the following:

  • Examples of how mobile technology is being used by Medicaid managed care plans, health care providers and states, and internationally
  • Strategies for improving care management through low-cost interventions such as text message reminders to take daily medications
  • An innovative program that’s deploying mobile devices in home-based care and out in the field to reach the homeless population
  • The potential for mobile technology to increase the productivity of the health care workforce


Keynote Address

Donald Berwick

Institute for Healthcare Improvement

Medicaid Managed Care Perspective

Erhardt Preitauer

Horizon Blue Cross Blue Shield of New Jersey

Transforming PRO Measurement in Medicaid

Jeff Schiff

Minnesota Department of Human Services


Vineet Singal


Additional Resources
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Health Affairs Blog, "The Payment Reform Landscape: How Does Telehealth Fit Into A High-Value Purchasing Strategy?" by Suzanne Delbanco and Lea Tessitore


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